Administrator/Administration Support Officer
Castleford, £1 - £1 ContractMy client is well established organisation who support who have many functions and deliverable across housing and sheltered housing accommodation. This vacancy is a temporary position to support the senior occupational therapist with administration that is essential to the delivery of the health and medical re-housing application forms and Health and Medical Rehousing issues in general. This role also requires liaising with tenants, on the phone and in written communication, some of the tenants will be vulnerable adults.
Other responsibilities include:
Delivering and collection of files for the Independent Medical Consultant
Sending letters to tenants, GPs, and other medical professionals
Coordination of replies for appeal letters
Deal with challenging cases with distressing circumstances
Administrative functions including filing, photocopying, ordering stationary and collating and accurately storing information and sorting the post to forward to relevant departments/teams
Create and maintain personal records for all customers and ensure these remain confidential at all times.
This role requires someone who is a strong administrator and a great communicator verbally, someone who will show compassion and empathy in a professional manner.